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Borrowing Questions


How do I get a library card?
Patrons wishing to receive a library card must apply at the Library's Circulation Desk at the main library or at the Bunker Hill Branch. Adults are required to have TWO forms of identification: one must be a photo id (license or state ID), and the other can be a utility bill, check book, car registration, or a recent piece of mail (no more than three months old) with current Waterbury address. Children who wish to obtain a library card are required to have a parent or legal guardian present who has the above two forms of identification. A card is available to any Waterbury resident.

Do I always need my library card to check out items or to go onto the computer system?
Yes. We do not look up the card number if you forget your card. Cards are for use by the person they were issued to only. Lending your card or giving out your card number may lead to your privileges being suspended. Cards not belonging to the person trying to use them will be confiscated. The person the card was issued to must bring in a photo ID to retrieve the card from the Circulation Department. No account information is accessed without a photo ID for the person whose card it is (or the parent or legal guardian for any minor child's account).

How do I get a card for my Company?
Any company located in the City of Waterbury may obtain a library card by submitting a request on company letterhead (including street address and phone number). The letter must be signed by the chief executive officer, state the company's agreement to be responsible for any delinquencies that may occur and provide the name, address and phone number of a company contact person for this service.

Can I get a library card if I do not live in Waterbury?
With a valid hometown (CT) library card, out of town residents may borrow the same materials as our Waterbury card holders. Library cards are available to all Waterbury Public School teachers, even if they are not city residents.

How old does my child have to be to get a library card of his or her own?
Library cards are available for children of any age. The child must be present with the parent or legal guardian. To obtain a library card, the parent or legal guardian is required to have two forms of identification: one must be a photo ID and the other form must show a current Waterbury address.

How long is my library card valid?
When first issued, your library card is valid for one year. It's renewed every three years thereafter.

How do I renew my library card?
Library cards can be renewed in person at the main library or the Bunker Hill Branch with identification showing a current city of Waterbury address.

Can I return my books after the Library closes?
Night drops are available at the Main Library and the Bunker Hill Branch.

Can I renew my material without coming in?
You may renew library materials from outside the library by calling the Main Library Circulation Department at (203) 574-8206 or the Bunker Hill Branch (203) 574-8240 during regular hours and ask a staff member to assist you. Videos, DVDs, 14 Day Books, video games and reserved materials cannot be renewed.

Will I be notified regarding the books I requested?
You will be notified by phone or e-mail when your requested material is available. Note: your borrower record must have a current phone number or e-mail. SMS text messaging is also available. 

Can I return borrowed items to any Silas Bronson Library location?
Yes, the main Library is located at 267 Grand Street and the branch is located at 192 Bunker Hill Avenue.

How Long Can I Keep an Item Out?
You may borrow fiction books, non-fiction books, biographies, large print books, foreign language books, audiobooks, DVDs, videocassettes, compact discs and other kinds of materials. There is no limit to the amount of fiction books you can check out. Non-fiction books are limited to five (5) per subject. Books on tape, books on CDs and music CDs are limited to five (5) at one time. Most items can be checked out for 21 days; however, there are some exceptions:

21 days - Most items including fiction, non-fiction, audiobooks and music CDs. May be renewed once.
14 days - New adult fiction and non-fiction. No renewals.
7 days - DVDs, videocassettes and video games. No renewals. PlayStation 2 disks and Nintendo DS cartridges are limited to one per adult card at a time.
Non-Circulating Materials - Newspapers, magazines, microfilm, government documents, genealogy materials and reference materials are available but do not circulate.

How do I reserve a book?
You can reserve any item that is not on the shelf in person at any Silas Bronson Library branch. Alternately, you may reserve items not on the shelf via the web through our On-Line Library Catalog.

How do I Print or Copy?
To print or copy you need to put money on your library card. Bring your money and card up to the circulation desk to have the value added to your card. Any money not used remains on the card. Each page costs 15 cents. The money is stored on your library card; if the card is lost, any print money is lost as well.

How Much Are Fines?
Overdue Charges (per item per day)
$.20 most materials
$1.00 DVDs, videocassettes, video games

Lost Library Cards Fees
$3.00 all replacements

*If an item is lost, the retail price is charged along with a service charge of $5. Borrowing privileges will be suspended for delinquent accounts ($5.00 or more) and may be referred to a third party collection agency which can affect your credit.